PactHaus connects your ticketing, email, and POS data into a single dashboard with unified fan profiles and actionable audience insights.
Your fan data is scattered across ticketing platforms, email lists, and point-of-sale systems. There's no single place to see who your fans actually are, how often they come back, or how much total revenue each show generates across every channel. You're making booking decisions and pitching sponsors without a complete picture.
One platform that pulls together everything you already have and turns it into insights you can act on.
One record per fan across every source: email, ticketing, and social. No more duplicate lists or fragmented data.
Automatic VIP, returning, lapsed, and first-timer segments. Know who keeps coming back and who dropped off.
Ticket revenue + bar revenue per event in one view. See total show value, not just ticket sales.
Where fans are coming from, which zip codes drive the most revenue, and audience overlap across events.
PactHaus uses tiered matching to connect fan records across your systems. What we can resolve depends on what data each system captures.
| Source | What We Get | Fan-Level Match? | What This Unlocks |
|---|---|---|---|
| TicketingRA, Dice, Eventbrite | Email, name, event, date, ticket price | ✓ Automatic Email is the primary key with marketing consent baked in. |
Fan profiles, attendance history, VIP segments, lapsed fan lists |
| Email ListMailchimp, etc. | Email, name, subscribe status, open/click history | ✓ Automatic Merges with ticketing on email. Consent already established. |
Enriched profiles with engagement data, contactable fan lists |
| Bar / POSToast, Square | Order date, items, totals, check count, tab names | ◔ Event-Level Bar tabs don't typically include customer email or phone. Matched to events by date. |
Total show revenue, revenue per head, bar vs ticket split, category breakdown |
| POS + LoyaltyToast/Square Loyalty | All POS data plus customer email, phone, visit history | ✓ Fan-Level Loyalty profiles include email. Matched to ticket buyers automatically. |
True lifetime value per fan: tickets + bar + merch combined |
Most bar transactions don't include a customer email, so PactHaus uses multiple signals scored together to link bar tabs to known ticket buyers. Confidence builds over time.
When bartenders open a tab under a customer's name, we fuzzy-match it against your ticket buyer list. "C. Mendez" on a tab maps to "Carlos Mendez" on a ticket.
Medium confidenceA bar tab opened during an event is tied to that event's ticket buyer list. Narrows the match pool from your entire fan base to just that night's attendees.
Supporting signalIf the same tab name and ticket buyer appear together across multiple events, confidence compounds. One match is suggestive. Three matches is near-certain.
High confidenceNo engineering team required. No code changes to your existing systems. Just share your exports and we handle the rest.
Start with a CSV export from your ticketing platform, email list, and POS. Takes about 10 minutes. For ongoing syncs, PactHaus connects directly to platforms like Dice, Mailchimp, Eventbrite, and Square through API integrations.
PactHaus normalizes, deduplicates, and unifies your fan records. Your dashboard goes live within 48 hours.
Unified profiles, VIP segments, lapsed fans, event revenue. All in one place, updated as new data flows in.
No credit card. No commitment. Limited to 5 Philadelphia operators. If it's useful, we talk pricing. If not, your data is yours and we delete everything.